Claude-Conversation-Exporter-TS/docs/TROUBLESHOOTING.md

Browse Page Troubleshooting Guide

Steps to Debug

1. Rebuild the Extension

pnpm build:firefox

2. Reload Extension in Firefox

• Go to about:debugging#/runtime/this-firefox
• Find "Claude Conversation Exporter"
• Click Reload button

3. Open Browse Page

• Click the extension icon in Firefox toolbar
• Click "Browse All Conversations" button

4. Open Browser Console

• Press F12 or Ctrl+Shift+I (Linux) to open Developer Tools
• Go to the Console tab

5. Check Console Logs

Look for these log messages in order:

[Browse] Script loaded, waiting for DOMContentLoaded...
[Browse] DOMContentLoaded fired, initializing...
[Browse] Loading org ID...
[Browse] Org ID loaded: <your-org-id>
[Browse] loadConversations called, orgId: <your-org-id>
[Browse] Fetching conversations from API...
[Browse] API response status: 200
[Browse] Loaded X conversations
[Browse] displayConversations called, filtered count: X
[Browse] Rendering table with X conversations
[Browse] Initialization complete

Common Issues and Solutions

Issue 1: No logs appear at all

Problem: Script isn't loading Solution:

• Check that browse.html is in the correct location
• Verify the script tag in browse.html points to browse.ts
• Make sure Vite is bundling the browse page correctly

Issue 2: "No org ID configured" error

Problem: Organization ID not set Solution:

• Click the extension icon
• Click "Options" or gear icon
• Configure your Organization ID
• Instructions: Visit claude.ai, open DevTools Network tab, filter by "chat_conversations", copy the org ID from the URL

Issue 3: "tableContent element not found!"

Problem: HTML structure issue Solution:

• Check that browse.html has <div id="tableContent">
• Verify the HTML file is loading correctly

Issue 4: API response status not 200

Problem: Authentication or API issue Solutions:

• Make sure you're logged into claude.ai in the same browser
• Check if cookies are being sent with the request
• Verify the Organization ID is correct

Issue 5: Script loaded but DOMContentLoaded never fires

Problem: Page isn't finishing load Solution:

• Check for JavaScript errors in console
• Look for any failed resource loads in Network tab

Manual Verification Steps

1. Check if page is loading:

   • Open browse page, you should see "Loading conversations..." initially

2. Verify HTML elements exist: Open console and run:

   console.log('tableContent:', document.getElementById('tableContent'));
   console.log('stats:', document.getElementById('stats'));
   console.log('searchInput:', document.getElementById('searchInput'));
   

   All should show elements, not null

3. Check storage:

   browser.storage.sync.get(['organizationId']).then(console.log);
   

   Should show your org ID

4. Test API manually:

   fetch('https://claude.ai/api/organizations/YOUR-ORG-ID/chat_conversations', {
     credentials: 'include',
     headers: { Accept: 'application/json' }
   })
   .then(r => r.json())
   .then(console.log);
   

Report Back

Please share:

1. What console logs you see (copy/paste)
2. Any error messages
3. Network tab showing the API request status
4. Screenshot of the browse page if possible